Become a welcoming and essential first point of contact in healthcare with Olympic College’s Medical Receptionist program.

This hands-on program prepares you for an in-demand administrative role where you’ll support patients, providers, and care teams in clinics, medical offices, and healthcare organizations throughout our region.

Olympic College’s Medical Receptionist program prepares you for a vital role in healthcare operations, focusing on front office and administrative responsibilities that keep medical practices running smoothly. You’ll learn practical, job-ready skills used every day in outpatient and ambulatory care settings, and graduate prepared to pursue opportunities in a growing healthcare field. Explore program details, prerequisites, and next steps below.

What Does a Medical Receptionist Do?

Medical receptionists play a critical role in patient experience and clinic operations. Often the first and last point of contact for patients, they help create a welcoming, organized, and efficient healthcare environment. Responsibilities may include greeting patients, scheduling appointments, managing phone and electronic communications, verifying insurance information, handling medical records, processing referrals, and supporting billing and office workflows. Medical receptionists help ensure healthcare teams can focus on patient care while providing professional, compassionate support to patients every day.

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Healthcare Division staff can help you in person and online. Do not hesitate to contact our office for assistance.

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Explore Our Program

Olympic College offers a Medical Receptionist program designed to prepare students for front-office and administrative roles in healthcare settings.

The Medical Receptionist program prepares students for entry-level positions in clinics, medical offices, and outpatient healthcare environments. Through a combination of classroom instruction and hands-on practice, students build essential skills in patient communication, scheduling, medical records management, insurance verification, and healthcare office operations.

Students complete focused training aligned with the day-to-day responsibilities of medical receptionists and graduate prepared to support patients, providers, and care teams in a fast-paced healthcare setting.

Prerequisites and Helpful Information