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Human Resources Services Feedback Questionnaire

Our goal is to continuously improve our services. Please take the time to complete this survey. Your responses are appreciated and will be helpful in focusing our efforts to provide quality services.

1. What was the primary purpose of your interaction with Human Resource Services?
Information or consultation
Question pertaining to your employment
Question regarding your supervision
Applying for a position
Opening a position
Question regarding interviewing committee selection process
HRS new employee orientation
Personal issue
Policy or procedures question
Pay or benefits
Submit documents
Complete new hire documents Other:

2. Was the interaction professional and courteous?


3. Was your interaction:
In Person
By Phone
E-mail
4. Which is your preferred method of information gathering or sharing?


5.Did you get the information or help you needed? If not, what more would have been helpful?


6.Did we respond to you or process your request in a timely manner?


7.How satisfied were you with the overall services you received? If you were not satisfied, how could we have served you better?
 

8.What other services can we offer that would better assist you?


9.In which service areas are we doing well?


10.Which service areas could be improved?


11.Do you know which Human Resource Consultant represents your department or division?


12.Other comments


Optional (Please check one). You are assigned to:
 Administrative Services
Executive Services
Instructional Services
Student Services
Student
External Customer