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Frequently Asked Questions



Is the online classroom for everyone?


Is there a tutorial?


How much time does an online class require?


When and how do I buy books for my online class?

I've registered for an online course, what do I do next?


What is "Zero Week"?


Who do I contact for help if I run into trouble with the technology?


 

Is the online classroom for everyone?

The online classroom is not for all learners. Here are some of the advantages and disadvantages:

  • Some students who do not like to raise their hands in a traditional classroom often find it easier to "talk" to their instructor and fellow students by posting messages in the classroom and small groups and by sending e-mail. It is also more difficult for any one student to dominate a conversation because everyone has time to respond to a classmate's message.
  • It also may not be a good match for a "social learners"--those who enjoys working in an environment where they can see and hear one another. Although students hold online discussions by using the Discussion Board and often work in small groups (as assigned by individual instructors), some students report that they feel too isolated in the online classroom.
  • An online classroom requires a lot of reading and writing. So it will not be a good fit for a student who struggles with reading assignments or who is not comfortable with communicating in writing.
  • An online classroom also will be difficult for a student who is not familiar with basic computer and Internet technology. Students who have the basic skills often report that they increase their computer familiarity and proficiency because they are online often practicing their skills. However, an online class is not a place for someone with very little computer experience to learn how to do it. A beginning computer user is urged to take a computer skills class before enrolling in an online class.

Is there a tutorial?

Yes. ANGEL Week Zero Tutorial

Check out an ANGEL classroom in our Week Zero Course (with tutorials) by following these directions:

1. Go to: http://angel.waol.org  

2. Then enter…

3. Username: weekzero - Password: guest

4. Once logged in look for the 'Courses' box then click on “Week Zero – Getting Started with ANGEL”

How much time does an online class require?

Online students often report that their classes take more time to complete than they had anticipated. Most instructors write online curriculum to meet this formula:

  • One hour of coursework for every credit hour a week, plus one to two hours of "homework" time for every credit hour. For a 5-credit class, it is anticipated each week that a student spends 12-15 hours working on each course. Many online students report working many more hours on their coursework. Much of that time can be attributed to the intensive reading and writing activities that are inherent in an online class
  • Class "attendance" is generally any five days in the seven-day week. Students are expected to track their attendance by participating in class activities and on the five of the seven days they attend class. top


When and how do I buy books for my online class?


Books  may be purchased from the Olympic College Bookstore where instructors names and classes are posted on a card with the required texts' names. The books can also be purchased online through the OC Bookstore.

 

  

I've registered for an online course, what do I do next?

Once you have registered in an online class, it may take up to one day to process your information into a course. Otherwise, one week before your class begins, WAOL will "open" your classroom(s). This week is called "Zero Week"--you are not required to sign into your class, but if you have never taken an online class before, you may want to use the time to orient yourself to the ANGEL learning system in which your class activities will take place. Please go to http://angel.olympic.edu and follow the directions on that page to log into your class. It is the student's responsibility to login to the online classroom on the first day of online instruction. Remember, you will not receive a "reminder" from your instructor before class begins.


Note: Allow two to three days for your name to be entered "into the system." If you think that there is some problem with your registration, do not delay: contact WAOL tollfree at 1-888-580-9011, Monday through Friday, 8 a.m. to 5 p.m.

 

What is "Zero Week"?

"Zero Week" is that week preceding the first day of online instruction in which the classrooms are open.

During "Zero Week," you will find a welcome message from your instructor. You are not required to sign into your class, during Zero Week; however, if you have never taken an online class before, you may use "Zero Week" to orient yourself to the Angel course management system around which your class activities will take place.

Who do I contact for help if I run into trouble with the technology?

Technical support is provided via telephone and email. All email and voicemail messages will be returned with 24 hours, usually much sooner.

Presidium is contracted by WAOL to provide technical support 24 hours a day. Call Presedium tollfree at 1-866-425-8412 .

WAOL staff is available Monday through Friday (excluding holidays) from 8 a.m. to 5 p.m. by telephoning tollfree 1-888-580-9011.

Email messages to WAOL should be send to wa-online@ctc.edu