General Office SupportCertificate of ProficiencyThe following one-year program is available to students desiring job readiness training or refresher courses in basic office skills. Entry-level employment as a receptionist, general office assistant, call center representative, or retail representative is possible with this flexible certificate program.
Program Outcomes Upon completion of this program, successful students will have demonstrated the ability to apply their skills and knowledge in the following ways: - Effectively use a variety of computer software to accomplish office tasks.
- Apply math concepts to typical business situations.
- Effectively communicate orally and in writing in the context of common business practices.
- Design, maintain, and evaluate office systems (paper flow, mail procedures, records management).
- Work as a team member in an office environment to accomplish the goals of the organization.
- Define, explain, correctly spell, and effectively use business terminology.
| Required Courses | Credits | | BMGMT | 140 | Business and Personal Mathematics* | 5 | | OFTEC | 112 | Document Formatting* | 3 | | OFTEC | 162 | General Office Procedures* | 4 | | OFTEC | 170 | Records and Database Management* | 5 | | OLRM | 220 | Human Relations in the Workplace | 3 | | Choose one of the following 3 courses: | | | CMPTR | 150 | Survey/Microcomputing—Personal Cmptr | 4 | | | OFTEC | 141 | MS Word Specialist* | 4 | | | OFTEC | 152 | MS Excel Specialist* | 4 | 4 | | Choose one of the following 3 courses: | | | ENGL | 100 | Composition—Selected Prof/Tech/Voc* | 5 | | | ENGL& | 101 | English Composition I* | 5 | | | OFTEC | 156 | Business English* | 5 | 5 | | Choose one of the following 3 courses: | | | CMST& | 210 | Interpersonal Communicat | 5 | | | CMST& | 220 | Public Speaking | 5 | | | CMST | 242 | Career Communications | 5 | 5 | | Successful completion of additional courses from Business and Economics, Business Management, Computer Information Systems, Cooperative Education, Criminal Justice, Medical Assisting, or Office Technology numbered 100 or above. | 12 | | Total Credits Required | 46 |
*See course description for prerequisite.
Source: 2009-2010 Olympic College Catalog
Common Course Numbering Crosswalk (Effective Summer 2008)for Former and Continuing Students | Current | Formerly | | CMST& 210 | SPCH 152 | Interpersonal Communication | | CMST& 220 | SPCH 151B | Fundamentals of Speech | | CMST 242 | SPCH 242 | Career Communications | | ENGL& 101 | ENGL 101 | Composition |
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