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General Office Support

Certificate of Proficiency

The following one-year program is available to students desiring job readiness training or refresher courses in basic office skills. Entry-level employment as a receptionist, general office assistant, call center representative, or retail representative is possible with this flexible certificate program.


Program Outcomes

Upon completion of this program, successful students will have demonstrated the ability to apply their skills and knowledge in the following ways:

  1. Effectively use a variety of computer software to accomplish office tasks.
  2. Apply math concepts to typical business situations.
  3. Effectively communicate orally and in writing in the context of common business practices.
  4. Design, maintain, and evaluate office systems (paper flow, mail procedures, records management).
  5. Work as a team member in an office environment to accomplish the goals of the organization.
  6. Define, explain, correctly spell, and effectively use business terminology.
Advisor Office Phone
Bermea, NancyBusiness 213360.475.7838
Drzewiecki, BethBusiness 114360.475.7382
Hudson, TiaBusiness 211360.475.7384
Salas, JoanneBusiness 109360.475.7372

Required CoursesCredits
BMGMT140Business and Personal Mathematics*5
OFTEC112Document Formatting*3
OFTEC162General Office Procedures*4
OFTEC170Records and Database Management*5
OLRM220Human Relations in the Workplace3
Choose one of the following 3 courses: 
CMPTR150Survey/Microcomputing—Personal Cmptr4 
OFTEC141MS Word Specialist*4 
OFTEC152MS Excel Specialist*44
Choose one of the following 3 courses: 
ENGL100Composition—Selected Prof/Tech/Voc*5 
ENGL&101English Composition I*5 
OFTEC156Business English*55
Choose one of the following 3 courses: 
CMST&210Interpersonal Communicat5 
CMST&220Public Speaking5 
CMST242Career Communications55
Successful completion of additional courses from Business and Economics, Business Management, Computer Information Systems, Cooperative Education, Criminal Justice, Medical Assisting, or Office Technology numbered 100 or above.12
Total Credits Required46

*See course description for prerequisite.



Source: 2009-2010 Olympic College Catalog



Common Course Numbering Crosswalk (Effective Summer 2008)

for Former and Continuing Students

Current Formerly
CMST& 210SPCH 152Interpersonal Communication
CMST& 220SPCH 151BFundamentals of Speech
CMST 242SPCH 242Career Communications
ENGL& 101ENGL 101Composition