Network Support Technician

Certificate of Proficiency

A one year certificate can enable students to gain core networking skills and knowledge complementing employable skills in computer help desks and other entry-level positions. This certificate will also serve as the set of fundamental courses for our 2-year ATA Programs for Networking Implementation and Support as well as our 2-year ATA in Informations Systems Technician.

Additionally, if a student has to withdraw prior to completion of the CIS one year Certificate of Proficiency and/or an ATA degree, they will have this certificate to assist them with employment options. Many employers support students who do get a job after obtaining their certificate in completing their ATA at OC through their company’s training programs.

Not all courses listed are offered every quarter. Please see an appropriate faculty advisor or Division Dean for course sequence and schedule details. A faculty advisor must approve the program for degree/certificate completion.

Program Outcomes

Upon completion of this program, successful students will have demonstrated the ability to apply their skills and knowledge in the following ways:

1.   Explain how computer systems operate and how they are managed.

2.   Explain and demonstrate core programming concepts.

3.   Explain and demonstrate basic hardware management.

4.   Explain and demonstrate networking concepts.

5.   Explain and demonstrate technical support practices in information technology.

6.   Explain and demonstrate basic security concepts.

7.   Explain and demonstrate basic project management concepts.

ADVISOR            OFFICE               PHONE

Blackwell, Kevin     Technical 215           360-475-7379

REQUIRED COURSES                               CREDITS 

CMPTR   120   Programming Concepts*________________________ 5 

CMPTR   122   Applications for IT Professionals____________ 4 

CMPTR   172   PC Hardware Basics___________________________ 5 

CMPTR   182   Networking Concepts__________________________ 5 

CMPTR   185   IT User Support Fundamentals_________________ 4 

CMPTR   190   Information System Project Management________ 4 

CMPTR   236   Information System Security I________________ 4 

ENGL    101   Composition*_________________________________ 5 

Choose one of the following for a total of 4 credits

CMPTR   289   Introduction to a Web Server*_________ 4

CMPTR   290   Microsoft LAN Administration I*________ 4 

CMPTR   291   Microsoft Network Administration II*___ 4____ 4

Choose one of the following for a total of 5 credits

BMGMT   140   Business and Personal Mathematics*_____ 5

CMPTR   123   System Architecture and Logic*_________ 5 

MATH    119   Precalculus I: Algebra*________________ 5____ 5

OLRM    220   Human Relations in the Workplace_______ 3

or   

OLRM    225   Human Relations in the Organizations___ 5__ 3-5

TOTAL CREDITS REQUIRED _________________________ 48-50

* See course description for prerequisite.

 

Source: Instructional Policies Council Minutes 10/1/07