Retail Management (WAFC)

Certificate of Proficiency

This certificate prepares individuals to manage a variety of retail sales operations or lines of merchandise. The program serves both entry level job candidates and incumbent employees. The Western Association of Food Chains (WAFC), a nonprofit organization representing major food retailers, endorses the program (http://retailmanagementcertificate.com/).

Program Outcomes

Upon completion of this program, successful students will have demonstrated the ability to apply their skills and knowledge in the following ways:
  1. More fully develop and/or apply critical communication and computation skills related to a business setting.
  2. Develop a general understanding of retail management/business concepts related to sales and marketing of services and/or products.
  3. Explore the essential dimensions of leadership/management as they apply to business and develop an appreciation/understanding of critical ethical issues, human relations and resource concepts as they apply to general management situations.


Advisor Office Phone
Johnson, Hella-Ilona Business 212 360.475.7383
MacKaben, Kandace OC Shelton TJL 126 360.432.5407

Course List

Required Courses Credits
BMGMT 140 Business and Personal Mathematics* 5
BMGMT 145 Business Ethics 2
BMGMT 147 H.R. Interviewing/Risk Management 2
BMGMT 180 Marketing 5
BMGMT 181 Principles of Sales 5
BMGMT 247 H.R. Performance Reviews 2
BMGMT 282 Principles of Leadership/Management 5

Choose one of the following two courses:
ACCT& 201 Prin of Accounting I 5
BSTEC 130 Practical Accounting 5 5
BSTEC 150 Business English* 5
CIS 150 Survey of Computing 4
CMST& 220 Public Speaking 5
OLRM 220 Human Relations in the Workplace 3
Total Credits Required 48

*See course description for prerequisite.

Source: 2014-2015 Olympic College Catalog