Workplace Technology Skills

Certificate of Completion

This certificate option prepares students with technology skills for work in today’s business and service industries. Students will develop foundational skills in teamwork, critical thinking, basic office skills, customer service, and current office technology.

Program Outcomes

Upon completion of this program, successful students will have demonstrated the ability to apply their skills and knowledge in the following ways:
  1. Work effectively, individually and as a team member, to serve customers and complete projects and tasks.
  2. Use effective verbal, written and visual communication skills to build effective human relations.
  3. Review standard grammar, usage and punctuation in written documents intended for a variety of readers.
  4. Perform computer functions in a MS Office environment, produce professional documents and communicate electronically.
  5. Manage time, resources, and information.
  6. Recognize when and how to use problem solving skills.
  7. Use information technology to explore career options in technology related occupations.
  8. Gain effective strategies to actively participate and succeed in a learning environment.
  9. Increase awareness of self-worth, and enhance the ability to make positive choices about values, skills and attitudes.
Advisor Office Phone
Bermea, Nancy Business 213360.475.7838
Hudson, Tia Business 114360.475.7384
Salas, Joanne Business 109360.475.7372

Required CoursesCredits

Choose one of the following three courses based on skill level, or proficiency by voice recognition (50 NWAM keyboarding requirement):
BSTEC110Beginning Keyboarding3 
BSTEC111Intermediate Keyboarding*3 
BSTEC112Advanced Keyboarding*33
BSTEC113Internet Basics 1
BSTEC114MS Outlook 1
BSTEC123MS Word Specialist* 4
BSTEC124MS Excel Specialist* 4
BSTEC126Integration of Software Applications* 2
BSTEC155Customer Service Information Age 2
BSTEC160General Office Procedures* 4
CIS112Introduction to Windows 1
CIS150Survey of Computing 4
CIS154Access for Professionals* 4
OLRM220Human Relations in the Workplace 3
Total Credits Required33

*See course description for prerequisite.

Source: 2014-2015 Olympic College Catalog